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You must have a Direct Express card to Create a New User ID. Its free and secure to access your card account online.

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For all questions related to the Direct Express card cardholders should call.

. If you have questions or need assistance with your Direct Express card contact Direct Express customer service 24 hours a day 7 days a. With the Direct Express card your federal benefit payment is. First you can activate your Direct Express card by calling the Customer Service Department at 1-888-741.

There are three ways to activate your Direct Express debit card. You can check your Direct Express card balance using the Direct Express mobile app or online here. Check your transaction summary and card balance.

You can also call the Direct Express card customer service department. The Direct Express card is a prepaid debit card option for federal benefit recipients to receive their benefits electronically. Contact Direct Express.

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